Pricing
Boost your social proof and build trust with authentic customer stories
How it Works?
Shareable Forms
Create testimonial forms and share them with your customers easily
Easy Video Recording
Record right from the browser or upload existing videos
Testimonial Gallery
View all your collected text and video testimonials in one place
Simple, Transparent Pricing
Frequently Asked Questions
How does CustomerStories.ai pricing work?
We use a simple pay-and-use model — no monthly subscriptions or recurring fees. You only pay when you need to collect testimonials, making it flexible and cost-effective for all types of users.
What does “pay and use” mean?
It means you purchase a plan or credits once, and you can use them at your own pace. There’s no auto-renewal or surprise billing. You’re in full control of when and how you use the service.
Do my credits expire?
No — your credits do not expire. You can use them anytime as long as your account is active.
What do I get when I purchase a plan?
Each plan provides a set of testimonial collection credits that let you collect either text or video testimonials. You’ll also get access to your dashboard where you can view, manage, and download all your testimonials.
Can I upgrade later if I need more testimonials?
Yes! You can purchase additional credits or a higher plan anytime — instantly from your dashboard. Your unused credits will remain available.
Are there any hidden or recurring charges?
No. CustomerStories.ai has no recurring subscriptions, hidden costs, or auto-billing. You only pay for what you can use.
Can I request a refund?
We offer refunds in cases of accidental purchases or technical issues that prevent you from using the service. You can contact our support team within 14 days of purchase for assistance.
Can I test the platform before paying?
Yes — you can start with our free plan to explore how CustomerStories.ai works before purchasing additional credits.
Do you have any other question?
No problem! Please send us your messages in our chatbox. We’ll get back to you as soon as possible
